Refund policy
Refund & Return Policy
Effective Date: April 18, 2026
At Try Nature's Fix, your satisfaction matters. We stand behind the quality of our products. Please read this policy carefully before placing your order, as it applies to all purchases made on trynaturesfix.com.
MNR PRINTS LLC dba Try Nature's Fix
7548 NW 19th Ct, North Lauderdale, FL 33068
Phone: 800-914-6754
All Sales Are Final — Dietary Supplements
Because our products are dietary supplements and topical wellness products, all sales are final. We are unable to accept returns or exchanges on opened or unopened supplement products for health and safety reasons. This policy is consistent with industry-standard practices for consumable health products and is required to protect the safety of all our customers.
We are transparent about this policy upfront so you can make an informed decision before purchasing.
Defective, Damaged, or Incorrect Items
While we cannot accept standard returns, we take full responsibility for the following situations:
- Product arrived damaged or defective — if your item was damaged in transit or is defective upon arrival, contact us within 7 days of delivery
- Wrong item shipped — if you received a product different from what you ordered, we will resolve it immediately
In these cases, we will arrange a replacement or issue a refund at no cost to you. Please take photos of the issue and email them to support@trynaturesfix.com with your order number.
Satisfaction Concerns
If you are dissatisfied with your purchase for any reason, we want to hear from you. While we cannot guarantee a refund on opened products, we review every situation individually and will do our best to find a fair resolution. Please contact our support team directly:
- Email: support@trynaturesfix.com
- Phone: 800-914-6754 (Mon–Fri, 9:00 AM – 5:00 PM ET)
Subscription Orders
If you were charged for a subscription renewal you did not intend to receive, please contact us within 48 hours of the charge at support@trynaturesfix.com. We will review your account and, if the order has not yet been fulfilled and shipped, we will do our best to cancel it and issue a refund. Once an order has been shipped, it is subject to this policy. For information on canceling or pausing your subscription, see our Subscription & Cancellation Policy.
How to Contact Us
- Email us at support@trynaturesfix.com with the subject line "Order Issue — [Your Order Number]"
- Include your order number, description of the issue, and photos if applicable
- Our team will respond within 1–2 business days
Questions?
Contact our support team at support@trynaturesfix.com or call 800-914-6754. We're here Monday through Friday, 9:00 AM – 5:00 PM Eastern Time.